Privacy

We are very respectful about the privacy concerns of any visitors to our Web Site. As a general policy, no personal information is automatically collected from visitors to our Web Site. However, certain non-personal information is recorded by standard operation of our computer servers.

This information is primarily used to provide an enhanced online experience for our visitors. Information tracked includes the type of browser being used by the visitor, the type of computer operating system in use by the visitor and the domain name of the visitor’s Internet service provider. By having this information, web pages optimized for a particular visitor’s computer are automatically available to that visitor. Other uses of this information include internal review of the number of visitors to our Web Site but only in an aggregate and non personally identifiable form. email addresses and other personally identifiable data about visitors to our Web Site are known to Boho Melody only when voluntarily submitted. Personally identifiable information that may be collected in connection with visitors voluntarily filling out purchase order details or contest entry forms is retained by Boho Melody and not sold or otherwise transferred outside the company. This information is used to better understand visitors’ use of our Web Site and to support transactions made on the Web Site.

However, this data in an aggregate form may be provided to other parties for marketing, advertising or other uses. We sometimes also use email addresses and other personally identifiable information to contact visitors who communicate with us. For example, we direct email to visitors who provide us with their email addresses for specific purposes such as receiving our email newsletters, following up on product shipments, surveying the quality of our service, or being notified if they have won one of our contests.

Cookies
Our Web Sites, like many others, place a “cookie” in the browser files of each visitor’s computer. The cookie itself does not contain any personally identifying information. Although the cookie could enable Boho Melody to relate a visitor’s use of our Web Site to information that the visitor has specifically and knowingly provided, Boho Melody does not do so.

Delivery

Most orders ship within 3 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays. Most orders get delivered in 10-15 working days. If you need to change or cancel your order, please contact us immediately. We generally process orders within 2-4 hours on business days, and once our warehouse has processed your order, we will be unable to make any changes.

We aim to meet these delivery times but during busy periods (including sales) deliveries may take a little longer. Please note that Boho Melody cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

*International shipments may be subject to import taxes, duties and custom fees, which are levied once your package reaches the country of destination and are the responsibility of the recipient.

Returns & Replaces

At Boho Melody, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us.

If you receive damaged or wrong color product, you can either return it for a refund or exchange it for different color/size product.

Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. Before mailing us back the item, please contact us for the detailed return & exchange instructions in 48 hours from the time you received the package.

The client is responsable for additional shipping costs.

Updates to this Policy

We may occasionally update this Policy. When we do, we will also revise the “last updated” date at the beginning of the Policy. Your continued use of our Services after such changes will be subject to the then-current policy. If we change this Policy in a manner that is materially less restrictive of our use or disclosure of your personal information, we will use reasonable efforts to notify you of the change and to obtain your consent prior to applying the change to any personal information that we collected from you prior to the date the change becomes effective. We encourage you to periodically review this policy to stay informed about how we collect, use, and disclose personal information.

Contacting Us

If you have any questions or comments about this Policy, please contact us using our contact page.